Louis van Gaal measuring Manchester United by performances, not results

Everyone has had a boss who is, perhaps, a little hard to warm up. They don't quite join in with the office repartee, are aloof to the point of icy coolness and respond to jokes with a dark-eyed stare, asking if that report due on their desk at 5 p.m. is ready yet. As for getting involved in the traditional buying of the birthday cake for the office, forget about it.

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